FREQUENT QUESTIONS
The most frequently asked questions
How can I reserve transportation or tourist service?
You can reserve online through our website. Select the date, number of people and service you want, then follow the instructions to complete the reservation.
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Can you accommodate large groups for the tours?
Yes, we can accommodate large groups. We recommend that you contact us in advance to ensure that we have enough places available.
What is the security policy on the tours?
Our adventure tours meet high safety standards. Before each activity, you will receive instructions and necessary equipment to ensure a safe and fun experience.
What should I do if my flight is delayed?
If your flight is delayed, don't worry. We track flight schedules and will adjust your transportation service as necessary.
How far in advance should I reserve my transportation or tour service?
We recommend booking at least 48 hours in advance to ensure availability, but if you have a last-minute request, please contact us and we will do our best to help you.
Do you offer private or shared transportation?
We offer both options. You can choose between private transportation for greater comfort or shared transportation to save costs if you are traveling alone or as a couple.
What is your cancellation policy?
Our cancellation policy may vary depending on the type of service or tour booked. We recommend that you review our terms and conditions for detailed information in this regard.
Can I make changes to my existing reservation?
Yes, if you need to make changes to your reservation, please contact us and we will do our best to help you.